foodora is the #1 food delivery platform in Sweden, Norway and Finland; and we just launched in Denmark. We are a part of Delivery Hero, the world’s largest food delivery company and together we will paint Denmark pink!

If you’re looking for all the excitement, challenges and personal growth of a start up with the financial backing and expertise of a food delivery giant, you’ve come to the right place!

We are looking for a Key Account Manager to join our high-performing Commercial function based in our Foodora Denmark team. Foodora Denmark operates as a part of 9 different country organizations and is supported by a regional leadership team from Delivery Hero Europe based out of Berlin. In this position you will be point of contact for our biggest key vendors and responsible for managing, developing and collaborating with the biggest restaurant chains across Denmark.

MAIN RESPONSIBILITIES

• Varied job responsibilities include meeting clients and representing the company, customer satisfaction strategy creation and support, sales goal creation and follow up, developing pricing strategy, forecasting, supporting and participating customer meetings.

• Acquiring a thorough understanding of key vendors needs and requirements

• Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives

• Preparing regular reports of progress and forecasts to internal and external stakeholders using key account metrics

• Resolve any issues and problems faced by customers and deal with complaints to maintain trust

• Identify vendors that have potential to benefit from our additional products and formulate an action plan with vendor and internal stakeholders to improve order generation

• Ability to formulate an action plan with vendor and internal stakeholders to ensure continuity of the vendor in our platform

• Ensure the timely and successful delivery of our solutions and reporting according to customer needs and objectives

• Active and versatile utilization of data to support sales and business development of your own customer portfolio

• Supporting partner restaurants in business development with the help of our service in the best possible way, e.g. by selling additional service solutions

REQUIRED SKILLS

• Proven track-record as Key Account Manager or Senior Account Manager

• Bachelor's or Master's Degree in relevant field (eg. Business Administration, Sales)

• 5+ years of Sales experience

• Experience with customer relations management

• Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels

• Ability to interpret and analyze data and its use in sales work

• Experience in partnership development and providing solutions based on customers needs

• Excellent organizational understanding and skills

• Experience with negotiation

• Experience with working in a CRM-tool is a big plus (e.g. SalesForce)

• You master danish & english on a high level - both verbal and written
  

YOUR CHARACTERISTICS

• A Sales driven mindset

• Demonstrate ability to communicate, present and influence partner vendors

• Strong verbal and written communication skills

• Ability to prioritize tasks

• Problem-solving mindset and skillset

• Excellent negotiation and communication skills

• Self-managing and responsible

• Commercial and data-driven mindset

• Results-oriented

• Positive mindset and can-do attitude

• Ability to adapt a rapidly changing operating environment

• Highly structured

WHO ARE WE?

We are foodorians, a happy gang of food lovers all eager to create the LMD* service of the future! We are part of Delivery Hero SE the worlds largest company within Delivery, and part of Foodora which is the No. 1 Delivery company in the nordics.

For us, humility, innovation and teamwork make up the cornerstone for our success, combined with a shared entrepreneurial spirit. We are currently breaking new grounds in the industry by completely redefining what a delivery service actually is - therefore, high tempo and flexibility is common and days never look the same (really!).

Our core values help concretize what we’re aiming for: We dare, We get it done & We’re equally heroes. We’re people from all backgrounds, with different experiences, opinions and ideas. This is something we value highly, since we fully believe that diversity is what builds our culture and success.

*LMD = Last Mile Delivery. That, and many other nerdy abbreviations, is something you’ll learn when you start. ;)

BENEFITS

• Pension scheme

• Health insurance

• Discount on foodora.dk

• We have Employee Club - which handles all social activities

• Working in an international company, with great opportunities

If this position sounds like a fit for you, we encourage you to send us your application and CV as soon as possible. We reserve the right to end the process, when the right candidate has been found.

If you have any questions, you are welcome to reach out to Talent Acquisition Associate Mathias Høgh Sønnichsen on mathias.sonnic[email protected] or on +45 5373 5205.